(One of the most intriguing books I own is Selling to Farmers by Larry Williams, published in 1939. It is relatively small in size, hardbound with green boards and features the De Kalb ear of corn on the cover. Yes, “De Kalb.” Not “Dekalb.” The De Kalb County Agricultural Association was founded around 1918 and was the grass roots foundation of the Dekalb seed company (today a brand of seed owned by Bayer). This is one of a series of posts featuring its contents.)
“His Opinions and Convictions” is from the first chapter of this training book and focuses on the farmer – his customs, buying power and habits, hobbies and pride, needs and the general nature of his business.
His Opinions and Convictions
“The farmer has spent much time alone riding down long rows of corn, working in fields alone many hours of the day. And, he has had much time to think. It is to be expected, then, that this man has formed opinions of some kind on practically every subject. His opinions may be wrong, but they are his opinions and he expects other people to respect those opinions. He will fight for his opinions, but he is easily swayed by suggestions, however bullheaded he may be in an argument.
This business of being alone and thinking alone makes him a particularly friendly and sociable person when the opportunity presents itself to make friends or to meet people.”
Yes, times have changed. Today’s farmers still spend much time alone riding down long rows, albeit at much faster speeds than in 1939. But higher speeds and increased efficiency have resulted in farms becoming much larger and I would guess that the typical farmer still spends as much time alone in the field as they did back in the good ‘ole days. (There’s probably a published research paper on this very concept. I’ll have to look.)
The section simply points to the fact we are free people with opinions that are to be respected. As it says, their opinions may be wrong. They could be based on actual experience as in “I tried their hybrids for several years and they never worked on my farm,” or based on what they hear from the neighbors as in “white cob hybrids are hard to thresh,” even though he’s never grown them on his farm. My advice is to never argue about matters that are not specific to the business at hand. No doubt you are correct in your position but differences of opinion can cause customers to avoid buying from you. My English mother always said, “never discuss politics, sex or religion except with family or close friends.”
Finally, the part about how working alone makes them particularly friendly is spot on. I also think it has to do with the fact that rural communities are spread out and folks just don’t encounter many people during the day. Regardless, when I visit folks, either from “just passing through,” or by appointment, I’ve rarely come across a farmer that wasn’t friendly and didn’t want to visit. Honestly, I can’t remember ever being turned away when asking to ride along in the combine.
To summarize, the customer is not always right… but please respect their opinions AND respect their time…don’t take advantage of their friendliness.
I want you to do well. ~ph